The beautiful, modern room provided a comfortable stay, while the location made access to local attractions effortless. Breakfast each morning was excellent, featuring a delightful risotto that stood out among the offerings. However, there were plumbing issues in our room, including a frustratingly running toilet and a shower that could have functioned better. Additionally, the front desk's response to an internet outage was less than satisfactory, which diminished an otherwise enjoyable experience.

Everything was perfect during my stay. The room was modern, spacious, and impeccably clean. The staff provided exceptional service, always friendly and helpful. Breakfast had a great selection of delicious options. The location was convenient and close to major attractions. 😊

I had an amazing experience! The room decor was stylish, the lovely fragrance at the reception was so inviting, and I truly appreciated the late check-in flexibility.

Great spot in the city!

This place is super close to the center and the train station, which is a major win! My room was comfy, and I loved the breakfast options. Pastries galore! Just a heads up, the church bells are ringing like every fifteen mins, so if you're a light sleeper, be ready for that.

The modern decor of the hotel, with its spacious rooms and lovely amenities, made me feel right at home. The accessibility features were thoughtful, ensuring I had no trouble moving around during my stay.

Improve signage for navigating around the hotel.

pleasant stay with excellent service

The staff offered exceptional assistance throughout my three-night stay. The meals were delicious, especially the breakfast options catered to all tastes.

The coffee machine experience was slightly marred by some delays during breakfast hours.

Just a great match for a weekend outing in Brussels with good price-quality ratio. The staff even left a note and chocolate gift for my friend's birthday, which was a lovely touch. Make sure to check out the nearby cafes for breakfast instead of waiting at the hotel.

Highly recommend for family with kids

The location was spot on—quick walk to places we wanted to see. The staff went above and beyond—I had a moment where I left my wallet behind and they rushed it to me, no questions asked!

It wasn’t exactly cheap, but worth every penny.

The Grand Luxury Double Room was super spacious! Loved the excellent-sized bathroom and shower. Plus, they had chocolates on the bed when I arrived, which was a nice touch. The whole vibe was cozy, and I really appreciated the helpful staff at check-in. Honestly, I was bummed I could only stay one night.

We had an amazing stay at Pillows City Hotel Brussels Centre! Our family room was spacious and very comfortable, providing a separate area for the kids, which was great for privacy. The room was clean and well-maintained, featuring a Nespresso coffee machine and complimentary water. The location was perfect, just a short walk from the Grand Place and key attractions.

Minor renovation work outside the hotel.

The hotel's friendly staff made me feel welcome, while the excellent shower and delightful toiletries added a touch of luxury to my stay.

This hotel suits me perfectly! I love the 24-hour reception, free wi-fi, and the fitness center. I'll never forget how the staff helped me find my lost car keys on my first stay. Highly recommend a stay here!

exploring brussels from a perfectly central base

I enjoyed staying at this hotel because of its fantastic proximity to key attractions like the stunning Grand Place and the serene Saint Michael and Gudula Cathedral, making my city strolls incredibly enjoyable and convenient. plus, the lovely staff made my experience even better with their friendly service and amazing breakfast offerings.